FAQ’s

Frequently Asked Questions

Why Fuelbox?

The idea behind Fuelbox comes from our own frustrations about eating the correct diet and sticking to a nutrional plan. Fuelbox Ready Meals have been designed with you in mind. Whether you are an occasional gym goer, athlete or bodybuilder, our meals will Fu3l you to achieve your goals without hours of shopping, prepping and food waste. Lean Meats should form the backbone of your nutrional plan, by buying from us you can be certain you are buying protein packed, high quality meats that are fantastic value. We will be constantly adding new products, ready meals, meats and snacks that will aid you in achieveing your goals.

Where does your food come from?

We manufacture all our ready meals in small batches to ensure quality. We dont use machines, everything is done by trained chefs. All our lean meats are butchered to our specification and will always be British produce.

Say bye bye to Waste and Prep time…

If you are like us, preperation time is a huge bug bear especially when trying to fit lots of meals into your day. Not only does it take lots of time to prepare nutrious meals but you will inevitably have some waste aswell. By ordering your meals and meats from us, you can eliminate all that food prep time and food waste.

Delivery

When will my order be delivered?

We deliver by next day delivery 4 days per week.

If you place an order on:

Orders placed on Thursday, Friday, Saturday or Sunday will be delivered on the Tuesday.

Orders placed on Monday will be delivered on a Wednesday.

Orders placed on Tuesday will be delivered on Thursday.

Orders placed on Wednesday will be delivered on Friday.

We will always keep you informed of your delivery day.

How do you deliver your products?

Your orders will be delivered in an insulated courier box that will keep your order perfect for at least 72 hours.

Ready meals are delivered frozen while all the Lean Meats are delivered fresh.

If you order both Ready Meals and Lean Meats, your order will be sent in the same box with care to make sure items are kept sperate so your order arrives to you in perfect condition.

Is your packaging recyclable?

At the present moment no, but we are working on it!!

What if i’m not home?

Not to worry … If there isn’t anyone at home when delivery is attempted, then we will follow your delivery instructions on where to leave your package i.e with number 1 or in the garden shed.

Where do you deliver to?

All mainland UK at present but we are working on everywhere else including international delivery.

What if my delivery is delayed?

In the unlikely event that your delivery is delayed please double check that the items are still frozen. We have designed the boxes and coolers to stay frozen for at least 72 hours, but enviromental conditions can affect this. If you are in any doubt or are unsure what to do next, then please contact us immediatley.

What if there is a problem with my order?

Please see our delivery and returns policy for further information.